The Customs Clearance product is available for all exports and imports from/to Al Sila.

The required documents are depending on the customs authority and the respective declaration. During the declaration process, our online website will provide you with a list of mandatory documents to ensure best guidance.

We keep you up to date. You will receive a notification in case your declaration’s status has been changed. In addition, our Custom Clearance agent offers an overview of all your declarations, where you can find further details such as clearance status, just call our Custom Clearance agent (Exit, Entry) Border.

In our online tool you will find a Contact Us button in the top navigation. Please do not hesitate to contact us in case of any questions.

After submitting a customs declaration (Authorization letter), we will check if the declaration is correct and complete. If so, your declaration status is changed to ‘Ready for customs submission’. In case there is anything missing or incorrect, the declaration is reopened and returned to you together with a proper comment. Once the declaration is complete and correct and customs declarations can be submitted, we will let you know accordingly. The customs release notification is the final step in our process. We keep you updated of all above-mentioned process steps by sending you notifications by our Custom Clearance Agent. Notification email can be changed any time as per your request.

Customs can decide that goods will be subject to a random spot check. There are different types of inspections:

Documentary: in this case the Customs Officer will verify the documents against the declaration.

Physical: in this case the Customs Officer will verify if the goods are in line with the documents and the declaration.

Scanning: in this scenario the container will be scanned. Main reason for this type of verification is to detect prohibited goods and contraband goods.

Required Documents: *

1. Invoice
2. Packing List
3. Certificate of Origin
4. H.S Code
5. Authorization Letter

• In Case of Exit for FMGC

Municipality Certificate (Export)

• In Case of Exit for FMGC

Chemical Export Certificate MSDS Certificate

• In Case of Entry with Original Document the same above required Documents
• In Case of Entry with our Original Document

Deposit Invoice (AED 1000)

Deposit Certificate of origin (AED 1000)

For FMGC Health Certificate form Shipper

H.S Code

Packing List

Trade Licenses form Consignee

Invoice

Certificate of Origin

*All required documents must be checked and the required information must match previously mentioned information prior to the Customs Bill.

Importer / Exporter - Company Information

Company Name

Trade License Number & Expiry Date

Address

Business Type

Clearing Agent

Customs Representative ID Number

Import Bill

Import for RE. Export Bill

Transshipment Bill

Export Bill

Transit Bill

Temporary Admission Bill